LTGR Ep. #97: “Performer Support”
In this episode, Dan talks with Susan about an event he recently attended about integrating informal social and mobile into your learning strategy. The event was led by Bob Mosher and Conrad Gottfredson.
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Show Notes:
Dan recently attended and ASTD sponsored event led by Bob Mosher and Conrad Gottfredson about integrating informal social and mobile into your learning strategy.
Dan describes it most about: Integrating performer support.
Performer versus performance? Putting the focus on the learner versus the system.
5 moments of need:
- When they have something new to learn (content)
- When they have to build on existing knowledge and need more
- When they need to apply the information
- When the environment changes
- When they have a problem to solve
Susan contrasts with traditional education and how learners are asked to make predictions.
Higher education has talked about learner centered design, but has also been sensitive to learning support. She gives an example.
Dan gives the business spin and asks what business does after the training. How does this fit into the real world? Embrace the whole environment.
How do you document the competencies that a learner is learning? Dan talks about the challenges of assessing some areas.
Ramping down and ramping up: Heavy instructor led activities ramp down to instructor support. Ramp back up to self directed component.
When you design your training strategy, think about the entire scope … ramp down and up.
A lot of money is spent on the ramp down, but not back up.
Support communities: How do we connect the learner to other people? That’s where social networking comes in.
We’ve always known the learner needed support when they are in the workplace, but now there are web-based tools that can help us look beyond the workplace.
Listeners, please add to this topic in the comments section below or call us at 1-800-609-9006 x8055 (US and Canada) or 678-255-2174 x8055 (outside US and Canada) to record a message by phone.
December 9th, 2011 at 6:47 pm
Thanks, Dan and Susan!
The insight I gathered from this podcast session regarding ramping up and ramping up is that: After a course or a training, we must also be able to guide or direct the learners to continue learning by applying the knowledge and skills they have gained from the course and by seeking avenues for continued learning. I always tell my students to continue learning but as to providing a “channel” for that, I am now thinking hard about it especially for my public speaking class. I like what Susan said about support community. As to Dan, where learner can continue to get support from. What you both push for is not just about applying what learners have learned but also having that continued support for them to continue on with a greater or higher levels of learning. Great!
December 9th, 2011 at 6:48 pm
Oh, I mean ramping down and ramping up.